Careers

  • Location: South West London
  • Salary: Competitive salary plus £1,300 per annum Essential Car User Allowance
  • Job Type: Contract
  • Posted: 27th Oct 2016

HOUSING CASE MANAGER

Affordable Housing

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We are seeking Case Managers who will be responsible for managing a combination of mixed tenure property types delivering a responsive, efficient, high quality and customer focussed tenancy, lease and case management service.
  • You will be managing queries and cases in relation to matters arising out of rights and obligations in a resident’s tenancy or lease.
  • You will be working in partnership with residents and the Local Authority consulting with them on a wide range of issues. You’ll use your positive and innovative approach to meet tough quality standards and drive constant improvement in customer service.
  • You will be focused, professional and organised and be confident in managing stakeholder relationships.
  • You will be advising people and resolving complex issues so you will have experience in dispute resolution along with excellent interpersonal and written communication skills.
  • It is essential that you hold a current driving licence and have access to a car.
  • In return, you will be offered a competitive salary, comprehensive staff benefits and sector leading training and development. This is a great opportunity to join a forward thinking private and social housing provider who lead the sector.
  • Access to a full suite of benefits including 26 days holiday per year, annual bonus subject to group performance, excellent Pension scheme and real investment in your personal & career development. Other benefits include, Benenden Healthcare, an employee assistance programme and non-contributory life assurance.

To apply for this role please contact us at:

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